Please email hello@shopcharli.com to initiate a return request with your email address and order number. Requests will be responded within 2 business days.

Returns must be unworn, unaltered, and unwashed with all tags attached. We have the right to refuse a return based on defect, smell, etc.

You have 5 business days from the date your order ships to return your item for STORE CREDIT ONLY. All store credits will be refunded via a Shop Charli gift card. The store credit will be emailed to the email address attached to your order. When returning please attach your order number.

We do not offer exchanges.